The Ezy Group is seeking an experienced Mechanical Service Advisor to join our Moranbah team for an immediate start.
If you have worked in a busy workshop environment and seek a change with a secure and secure career in the automotive industry, then we are very interested in having you join our team.
Job Description
Administration tasks including but not limited to -
- Monitoring, tracking and organising workshop bookings on daily basis
- Preparing quotes for mechanical tasks / rental car enquiries
- Inventory and stock maintenance
- Working closely with Workshop Manager / Branch Manager
- Communicating mechanical faults with customers
- Tracking, organising and maintaining administration tasks related to Ezy Vehicle Rentals fleet
- Invoicing and debtor collection
- Courtesy collection and return of customers
- General enquiries and administration
- Provide a supporting role for key personnel
- Up-selling our additional products and services
- In addition to the Mechanical position, you will also assist the Rental Administrator in creating bookings, preparing vehicles ready for hire and assisting with any rental inquiries.
Attributes / About you
- You require a good understanding of team work and are competent in managing yourself when unsupervised. You can handle at times an unpredictable environment. You must be a quick learner without compromising attention to detail.
- Exceptional customer service and sales skills
- An outgoing friendly personality with a positive attitude
- Maturity and initiative
- Understanding of Cash Handling Procedures & use of EFTPOS
- Proven computer, numerical and literacy skills
- Ability to work within a paperless computer based scheduling & maintenance system
- Experience with Google Drive & Programs
- Good organisational & time management skills
- Team Orientated with the ability to work autonomously and be self motivated
- Focus, loyalty and commitment
- An ability to complete all tasks required as this is a "hands-on" position
- Have strong problem solving skills and be able to work under pressure
- Some Mechanical & parts knowledge background would be advantageous
- Exceptional grooming & personal presentation standards
- Excellent ability to move vehicles in tight spaces, reversing skills essential
- Manual Open Drivers License preferred but will accept Automatic license
- Own accommodation in Moranbah & reliable Transport to/from work
What we can offer
- A competitive salary (negotiable based on experience)
- Superannuation
- Full Time, Monday - Friday Work hours
- Opportunity to learn new skills
- Working alongside a friendly, support team
- Staff Discounts
About us
Ezy Mechanical & Ezy Vehicle Rentals is a well-established, locally owned family business that forms a large part of the Ezy Group of Companies which has been operating in the Mackay, Whitsundays & Coalfields region for over 16 years.
We are a Sales & Service organisation with a focus on Mechanical Repairs & Preventative Maintenance. We work closely with our customers to meet their expectations in service delivery, quality workmanship and value for money.
We offer a very wide variety of work which is in equal parts challenging & also very rewarding. The scope of vehicles we maintain covers the full range of passenger Light Vehicles specialising in mine compliant fleet based vehicles.
We have a hard working team of men & women who take pride in their work & enjoy high levels of work autonomy once they are an established member of the team.
If you satisfy these requirements and are interested in being a valued team member of the Ezy Group, please click "Apply for This Job" and follow the process.
All applications will be treated as Private & Confidentiality is assured.
Please note that only successful candidates will be contacted.
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a service adviser?
- Do you have customer service experience?
- Do you have experience in administration?
- Do you have experience in a sales role?
- Do you have previous invoicing experience?
- Do you have demonstrated experience diagnosing & repairing mechanical faults?
- Do you have experience in a role which requires relationship management experience?
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