About the Position
Door Attendants play a key part in our club operations. You will be accountable for ensuring that members and guests feel welcome and for monitoring club and government compliance. This is a full-time position located at our New Lambton site.
Greet all members and guests with enthusiasm and a positive, friendly image.
Ensure all members and guests sign into the club as per regulations.
Advise members and guests on club facilities and events.
Promote and process Wests memberships.
Check employee and contractor identification.
Monitor and enforce RSA legislation.
Liaise with security and duty managers on refusals of entry due to intoxication.
This position requires the ability to work a 7-day rotating roster with a mix of day, afternoon and overnight shifts to meet operational requirements. RSA and RCG certifications are required.
As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete due diligence and probity checks, including a Criminal History Check, reference checks and a right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.
About You
We are seeking an energetic team player with a passion for customer service within the hospitality industry. You should have strong communication and leadership qualities, be an excellent problem-solver with people skills to manage compliance. Previous experience in a similar position is highly desirable. Honesty, integrity and customer service are your primary focus.
About Us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1,000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues, including registered clubs, hotels, conference and fitness facilities and the Newcastle Knights. We value our staff and reward hard work with a range of staff benefits.
Wellbeing:
First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, community care leave and employee assistance programs (EAP).
Career:
Certificate III in Hospitality (SIT*****), paid traineeships and leadership programs.
Financial:
Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.
Lifestyle:
Discounted gym membership, discounted NIB health insurance, savings on Reflections Holiday Parks and discounted accommodation at our three hotels.
We welcome candidates from diverse backgrounds and encourage Aboriginal and Torres Strait Islander people to apply.
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