At Medibank we've recently unified our health services under one brand - Amplar Health.
With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.
Are you a passionate Registered Nurse looking for a meaningful role with flexibility and purpose?
At Amplar Health, we're redefining the way healthcare works. Our Nurse Triage team is growing, and we're looking for dedicated professionals who want to make a real difference—while enjoying the freedom of working from home.
Why Join Us?
At Amplar Health, we believe in making health personal—for our clients and our people. We challenge traditional workplace norms by offering flexible work arrangements that support wellbeing, performance, and customer satisfaction.
As a Triage Nurse in our Virtual Health team, you'll provide clinical advice and support to individuals across Australia. You'll assess their needs, offer health information, and refer them to appropriate providers—all from the comfort of your home.
Hours and FTE Requirements
Work from anywhere in Australia, including regional and rural areas
Part-time (22.5 hrs) to full-time (37.5 hrs) fixed‑term contract until 30 June 2027, with potential for extension
Due to the nature of workload patterns and to align our staffing with consumer demand, our roster requirements are as follows:
You must be available to work between 7:00 AM and 2:00 AM, Monday to Sunday (including public holidays), and complete at least one weekend shift per fortnight.
You will work on a fixed, two‑week rotating roster.
Training & Start Dates
Comprehensive full‑time paid virtual training (9:00am-5:00pm AEST, 7 days). Training will commence on your first day of employment, based on the below available start dates
Please note:
Full availability for training is required
To ensure a smooth onboarding and training experience, no leave will be approved during the first three months of employment.
Work‑from‑Home Setup
Private home office with a closable door
Fast and Reliable internet: minimum 50 Mbps download / 20 Mbps upload
Ability to multitask listening, typing, and navigating online resources
Full technology suite provided (including computer and phone kit)
About You
You're a compassionate communicator with a robust clinical background and a drive to deliver exceptional service. You thrive in a virtual environment and are confident working independently.
Registered Nurse (Division 1) with minimum 3 years recent clinical experience
Current AHPRA registration with no notations
Experience in areas such as A&E;, Paediatrics, Community Care, or Acute Medical/Surgical
Strong assessment skills and ability to work autonomously
Excellent verbal and written communication
Comfortable using digital systems and multitasking in a fast‑paced environment
Availability for weekend and night shifts
Experience in virtual communication (video/audio conferencing, chat)
Previous call centre or customer service experience
Corporate or multidisciplinary team experience
Commitment to ongoing professional development
What We Offer
Our 2030 vision is to be the healthiest workplace in Australia - so we embrace a healthier way of working by providing you with flexibility in how, when and where you conduct your work.
By joining Amplar Health, you'll gain access to a range of exclusive Medibank benefits, including:
Flexible Work Options - We support a healthy work-life balance tailored to your needs.
Subsidised Private Health Insurance - Up to 35% off, plus discounts on travel, pet, and life insurance.
Professional Development opportunities
Feel Good Health Hub - access to wellbeing services at your fingertips
And much more!
Ready to make health personal with us?
Learn more about our Virtual Health services following the link Virtual health - Amplar Health
Want a real insight into the role? Hear from one of our amazing Triage Nurses, Annie, as she shares her experience and what makes this role so rewarding:
Learn more about Amplar Health at
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.
For any adjustments or alternative formats during the recruitment process, please contact us at *******@medibank.com.au. To learn about our commitments and employee experiences, go to
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