Events Coordinator - InterContinental Hayman Great Barrier Reef
Hotel Brand: InterContinental
Location: Australia, Queensland, Hayman Island
Hotel: IC - Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801
About the Role
In this dynamic role, you will oversee group reservations while ensuring accuracy across key systems and providing essential administrative support to the Events team. You'll play a central part in bringing events to life — from weddings and conferences to bespoke client experiences — while working closely with multiple departments to ensure seamless delivery and exceptional service.
Day to day, you'll coordinate weekly Group Pick-Up Reports and attend planning meetings to support smooth group bookings. Acting as a key liaison between clients and internal teams, you'll ensure all requests are managed with precision and professionalism. You'll also maintain accurate PMS records, manage room block allocations, and support major arrivals, site inspections, and live events on the ground.
Through close collaboration with colleagues across the business, you'll help deliver memorable experiences while identifying opportunities to enhance service and maximise revenue.
Salary $65,280.00 + super
What we need from you
We are seeking an enthusiastic and professional team player who knows how to deliver great service and exceed guest expectations. You will have:
* Foundational experience in banquets or events coordination.
* Strong interpersonal skills both written and verbal.
* Ability to manage multiple tasks and conflicting deadlines.
* Proven ability to adapt to varying situations.
What we offer
* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
* An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ's, markets and much more.
* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
* 6300 Hotels & Resorts across the world with a strong talent program to develop and grow your career!
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