About the role
In this position, you will deliver efficient administrative support to Building Services and maintain top-quality customer service.
Work type: Fixed term contract (14 months)
Classification: Band 4, $73,796 + super
Key responsibilities include:
- Deliver proactive and seamless customer service by providing up-to-date advisory services and expertise.
- Adapt to a fast-paced environment, performing various duties to meet the unit's workload.
- Efficiently manage enquiries and correspondence in line with regulations and policies.
- Complete building application lodgements and maintenance of record keeping systems for the unit.
- Maintain high ethical standards, confidentiality, and solid team relationships across all Council functions.
About you
To be successful in this role you will hold a Certificate IV in Business Administration or at least 3 years of office-based, customer-facing experience. Strong communication skills and the ability to prioritise tasks and meet deadlines are essential.
Essential Experience:
- Knowledge of and ability to interpret the building related legislation and regulation.
- Strong attention to detail and accuracy in record keeping and documentation.
- Proficient computer skills, including MS Office Suite and database management.
- Ability to work independently, take initiative and problem solve.
- Ability to adapt and embrace process change and innovation
Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).
If this sounds like the role for you, then click apply now!
Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.
Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.
We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
Applications and Enquiries
Click the Position Description link to view more information about this position.
Applications close: 11:55pm Monday 8th December 2025
PD-1910- Administration Technical Officer (word version)
PD-1910- Administration Technical Officer (PDF version)
Enquiries: Siobhan McFarlane | Coordinator Building Services Support
Siobhan.McFarlane@geelongcity.vic.gov.au
Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.
We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.