Job description:
About Us
Ipswich Nurses is a trusted provider of community-based healthcare services, supporting individuals across disability, aged care, and complex clinical needs.
We are committed to delivering high-quality, person-centered care that promotes dignity, independence, and wellbeing. Our team works collaboratively to ensure every client receives compassionate and tailored support.
About the Role
We are seeking a motivated and organised Workforce Support Officer to join our team.
This role provides essential administrative and operational support across recruitment, onboarding, compliance, and day-to-day workforce coordination. You will play a key role in ensuring smooth internal processes while supporting both staff and clients.
Key ResponsibilitiesRecruitment & Onboarding Support
* Assist with recruitment processes including candidate coordination and screening support
* Manage recruitment inbox and candidate communication
* Support onboarding by sending contracts and collecting required documentation
* Follow up on compliance requirements (NDIS, certifications, etc.)
* Support compliance with Queensland child safety and national safeguarding principles, including adherence to organisational policies and relevant legislation
* Identify, document, and elevate any child safety concerns in line with reporting requirements
Administrative & Operational Support
* Manage shared inboxes, correspondence, and general admin tasks
* Maintain accurate staff and client records (OneDrive, systems)
* Assist with rostering and on-call coordination
* Support client onboarding and documentation processes
* Organise filing systems and upload clinical/care documentation
* Assist with stock ordering and office coordination
* Support team meetings and general operations
About You
* Highly organised with solid attention to detail
* Excellent communication skills (written and verbal)
* Able to manage multiple tasks and prioritise effectively
* Comfortable working both independently and within a team
* Proactive, reliable, and willing to learn
Requirements (Preferred)
* Experience in admin, recruitment, or support roles
* Exposure to NDIS, aged care, or healthcare environment
* Familiarity with systems (e.g., rostering or compliance platforms)
Why Join Us
* Supportive and collaborative team environment
* Opportunity to grow within the organisation
* Meaningful work making a real difference in the community
Job Details
* Job Types: Full-time, Contract
* Contract length: 6 months
* Work Location: In person
* Education: Certificate I - IV (Preferred)
* Experience: Administrative: 1 year (Required)
Application Question(s)
* Are you familiar with compliance requirements such as NDIS documentation, certifications, or onboarding processes?
* Do you have full working rights in Australia?
For more information: https://ipswichnurses.com.au/
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