Job Title: Care Support Specialist
Are you looking for a new opportunity in healthcare?
We are seeking an experienced Care Support Specialist to join our team. As a valued member of our team, you will be responsible for providing exceptional customer service and support to our clients.
The ideal candidate will have previous experience in the nursing or healthcare industry and possess excellent communication skills. You will be proactive and empathetic, treating customers with respect when identifying their unique needs.
You will be responsible for:
* Answering incoming phone calls and assisting with enquiries in a prompt and friendly manner
* Providing consultative customer service to showroom walk-ins
* Producing and processing quotations, sales orders, and invoicing
* Processing customer demo requests or rentals
* Database management
* Ad hoc administrative duties as required
About You
To be successful in this role you will ideally have the following:
* Previous experience as a Nurse / Healthcare Worker
* Natural empathy for others and a passion for helping customers with unique needs relating to age and disability
* Ability to measure, calculate and think mathematically
About Us
We are a strong, values-driven organisation. Our values include being empathetic, nurturing, non-judgemental, agile, responsive, and adaptable, which we use to drive our vision to be Australia's most respected partner to healthcare professionals, carers, and customers.