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Support coordinator

Alice Springs
Casa Services Limited
Posted: 8 June
Offer description

Casa Services, Central Australia's leading provider with a 50‐year history of supporting people with disability in Alice Springs, is seeking a passionate and motivated Support Coordinator to join our team.

What You'll Be Doing

* Supporting participants to understand and implement their NDIS plans
* Connecting participants with appropriate services and community supports
* Developing and reviewing support plans aligned to participant goals
* Monitoring progress and assisting with NDIS plan reviews
* Liaising with families, carers, providers, and community organisations
* Maintaining accurate records and case notes
* Identifying risks and responding appropriately to safeguarding concerns
* Promoting independence, choice, and control

What We Are Looking For

* Qualification in Community Services, Disability, Social Work, or similar (or relevant experience)
* Experience in disability, community services, or case management
* Strong communication and relationship‐building skills
* Ability to manage a caseload and work autonomously
* Sound computer skills and ability to use multiple systems
* A positive, proactive, and solutions‐focused attitude

Essential Requirements

* Current Driver's Licence
* NDIS Worker Screening Clearance
* National Police Check
* Evidence of right to work in Australia
* COVID‐19 vaccination

Desirable

* Knowledge of the NDIS and Support Coordination
* Experience working with people with complex needs
* Experience working in remote or regional communities

Cultural Safety Commitment

This role requires a strong commitment to culturally safe practice. You will be working closely with Aboriginal and Torres Strait Islander participants and communities, and it is essential that you bring respect, cultural awareness, and a willingness to learn and adapt your practice.

Why Join Us?

* Amazing People: Be part of a passionate and supportive team that cares deeply about our clients and each other. At Casa, people come first.
* Competitive Salary: $100,700 per annum (SCHADS Level 5.1) plus not‐for‐profit salary packaging benefits.
* Generous Leave: Enjoy 5 weeks of annual leave, including a 17.5% leave loading, so you can recharge and find balance.

Alice Springs Lifestyle: Experience the unique and welcoming community of Alice Springs, where culture, connection, and lifestyle come together.

At Casa Services, we value diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, and members of the LGBTQIA+ community. If you share our values and want to make a positive impact, we encourage you to apply — even if you don't meet every requirement listed.

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