Job Overview
We are seeking a Senior Operations Manager to oversee the daily activities of our Engineering department.
Main Responsibilities
* Prioritize maintenance tasks and repairs across the property.
* Manage the department's resources to ensure maximum efficiency of labor, cost control, and performance management.
* Recruit, induct, and train new staff according to our Resort policies and procedures.
* Provide advice on operational improvements within the scope of the Engineering department.
* Maintain optimal guest satisfaction and operational efficiency.
Key Skills and Qualifications
* A minimum of 5 years' experience in a management role, preferably within a large-scale hotel/resort.
* Trade qualifications are essential. Electrical or Plumbing qualifications are highly desirable.
* Demonstrated experience in working within budget and managing staff effectively.
* A current manual motor vehicle driver's license and forklift license.