Concierge - InterContinental Hayman Great Barrier Reef
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
TheInterContinental Hayman Great Barrier Reefwill immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on our diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
The resort features 182 elegantly designed guest rooms, suites, and villas across four distinct accommodation wings, surrounded by glistening pools, panoramic seascapes and lush tropical gardens. Together with our five distinct restaurants and bars alongside a bespoke collection of destination-inspired private dining experiences, InterContinental Hayman Great Barrier Reef, offers unrivalled luxury resort experiences.
About the Role
As part of our illustrious Concierge team, you will be the warm welcome that kicks off a memorable guest experience for our VIP guests. Providing exceptional service, you will stay one step ahead of guests' needs – record and act on their preferences, and handle their messages, requests, questions, and concerns, to create unique and memorable moments for the guests under your care.
What we need from you
* We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations.
* You will have have spent a minimum of 1 year in 5 star hotels.
* Be proficient in opera, microsoft office and other computer operating systems and be able to provide a high-level of service.
What we offer
* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
* An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ's, markets and much more.
* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
* 6300 Hotels & Resorts across the world with a strong talent program to develop and grow your career!
We also invite you to learn more by following our social channels:
* Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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