Telstra Retail: Full Time Customer Service & Sales Consultant
Employment Type: Permanent
Closing Date: 1 July 2026 11:59pm
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need.
What You'll Be Doing
* Deliver exceptional customer experiences by helping customers find the right products and services.
* Act as a go‐to tech expert, staying up-to-date with the latest gadgets and services.
* Use consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate with your team to create a welcoming environment and support store goals.
Benefits
* Generous discounts: 30% off Telstra services and exclusive offers with over 240 partners.
* Parental leave: up to 16 weeks paid parental leave plus free extra days off, gender affirmation leave, cultural leave, blood donor leave, and option to purchase up to 4 weeks additional leave.
* Training and career growth opportunities: access over 17,000 LinkedIn Learning programs and Future Ready program.
* Flexible working hours and supportive approach to parental leave.
* Recognition and rewards: monthly performance rewards and recognition programs.
* Inclusive culture with diversity and respect for unique perspectives.
Qualifications
* Great communication skills and natural at connecting with people.
* Solution‐oriented approach, thinking on your feet and tailoring solutions.
* Sales drive and motivation to achieve and exceed sales targets and KPIs.
* Passion for learning and eagerness to grow skills.
* Resilience and positivity, can‐do attitude even when busy.
* Customer‐facing experience: previous experience is a plus but not required.
Equal Opportunity
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
#J-18808-Ljbffr