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Job Description
Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team.
Main Duties And Responsibilities
* Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments.
* Utilize technology to provide enhanced monitoring, management and control of shipments as required
* Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions
* Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs.
* Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients' expectations regarding documentation – GDP requirements.
* Work with the regulatory team to ensure trade compliance for all Import and Export shipments
* Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments
* Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities
* Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments.
* Ensure Marken's Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments
* Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions.
* Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads.
* Escalate any issues or delays to the Cell & Gene Management Team.
Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Seniority level
* Seniority levelMid-Senior level
Employment type
* Employment typeFull-time
Job function
* Job functionAdministrative
* IndustriesTruck Transportation
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