EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return‐to‐work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows us to continually invest in our employees ensuring a long‐term career here at EML.
THE OPPORTUNITY As part of our diverse team in Melbourne, you'll help make a positive impact on someone's life every day. You'll feel great satisfaction knowing your talent and hard work has a purpose. Utilise your technical or specialist workers compensation knowledge and take the next step in your career. As a Compliance Officer, you will support the team's assurance and reporting functions while contributing to strong business performance and efficiency. You'll champion continuous improvement by promoting effective quality and compliance frameworks, robust risk and mitigation strategies, and sound governance practices across the business. Using your workers compensation expertise, you'll provide advice and guidance to stakeholders, manage compliance queries through to resolution, and work closely with the wider business to identify improvement opportunities. You'll make practical recommendations to enhance processes, drive efficiency, and support positive, sustainable change. This will be a permanent, full‐time position based in the Melbourne office, with work‐from‐home flexibility (up to 3 days per week) considered.
Key Responsibilities
* Use technical or specialist knowledge to inform and educate others, manage queries and issues through to resolution.
* Plan, prepare, execute and report on audits and other ad hoc reviews.
* Make appropriate recommendations to improve business outcomes, improve procedures and identify improvement opportunities that drive efficiency and support change efforts.
* Assist in developing recommendations to ensure compliance requirements are met, risks are managed, and remuneration maximised.
* Assist in the provision of feedback of audit outcomes and remedial actions to relevant staff.
* Assist in the preparation and execution of audits by external auditors.
About You
* Recent and relevant experience in Vic workers' compensation sector with sound knowledge of the scheme, legislation and policies, or the ability to develop knowledge quickly.
* Experience with WorkSafe systems, or the ability to develop system knowledge quickly.
* Strong organisational and time management skills.
* Strong analytical and problem‐solving skills.
* Excellent attention to detail and the ability to follow set protocols.
* Strong communication and customer service skills.
What We Offer
* We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
* A diverse and collaborative team culture like no other.
* Flexibility to work from home to support work/life balance.
* A corporate wellbeing program with discounted health insurance and gym membership.
* Generous discounts from over 350 retailers through our RewardsHub program.
* Comprehensive learning and development opportunities to help you reach your full potential.
* Access to support and counselling services with work or personal matters, through our Employee Assistance Program.
* Companywide events to stay connected and celebrate success.
* Entitlement to annual company incentive scheme + salary reviews.
* Up to 16 weeks paid parental leave, plus super.
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