Foot Locker, Inc. is a leading footwear and apparel retailer that unlocks the “inner sneakerhead” in all of us. With approximately 2,700 retail stores in 29 countries across North America, Europe, Asia, Australia, and New Zealand, and a franchised store presence in the Middle East and Asia, Foot Locker, Inc. has a strong history of sneaker authority that sparks discovery and ignites the power of sneaker culture through its portfolio of brands, including Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos.
About the Role
You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in‑store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
Responsibilities
* Coaching and motivating your team to drive sales that deliver exceptional customer service.
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service.
* Delivering sales, customer experience, merchandising, visual, and operational expectations.
* Act as a partner between customers, sales associates and store leadership.
* Ability to learn and share expertise of products and trends to fit customers’ needs.
* Maintains an awareness of all product knowledge, and current or upcoming product/trends.
* Contribute to a positive and inclusive work environment.
Qualifications
* Demonstrated leadership ability with at least 1 year of experience in a customer‑facing sales setting.
* Confident and comfortable engaging customers to deliver an elevated experience.
* Motivated to achieve great results because of enthusiasm from interacting with customers and athletic products.
* Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment.
* Initiates completion of tasks or activities without necessary supervision.
* Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
* High level of ethics, values, integrity, and trust.
* Flexible availability – including nights, weekends, and holidays.
* Availability to work across key store trading hours, which will include some weekends, late nights and public holidays.
If you are passionate about your retail career and want to advance with one of the world’s leading retailers, Foot Locker could be the perfect next step!
To apply, please submit an up‑to‑date copy of your resume, using the ‘Apply’ button below.
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