**Concierge Role Overview**
We are seeking a skilled and welcoming Concierge to join our team. As the first point of contact for guests, you will be responsible for ensuring their stay is nothing short of exceptional.
**Key Responsibilities:**
* Respond to guest requests for special arrangements, such as transportation and dining reservations.
* Handle unique guest needs and follow up to ensure complete satisfaction.
* Provide information about property amenities, local attractions, and events in the surrounding area.
* Answer and record all guest calls, messages, requests, questions, and concerns.
* Coordinate with other departments to resolve guest requests quickly and effectively.
**Requirements:**
To succeed in this role, you will need:
* Strong interpersonal and communication skills.
* The ability to remain professional and composed while handling multiple guest requests.
* A passion for delivering exceptional service and creating meaningful guest connections.
* Highly organized with strong attention to detail.
* Comfortable working in a fast-paced environment and supporting team goals.
**What We Offer:**
In return for your hard work and dedication, we offer:
1. Exclusive discounts on hotel stays and dining across Marriott International.
2.