Role Overview
The Cloud Operations & Automation Engineer supports the stability, availability, security, and performance of Lovisa's automation solutions and cloud-hosted platforms. The role focuses on developing, supporting, maintaining, and continuously improving automation solutions built using UiPath and Python, while also managing cloud-based environments and services within Microsoft Azure. The position plays a key role in identifying automation opportunities, streamlining business processes, and ensuring seamless data flows between enterprise applications.
Key Responsibilities
* Maintain and optimise Lovisa's Microsoft Azure cloud environment, ensuring high availability, security, reliability, and performance across business‐critical applications, integrations, and services.
* Support, monitor, troubleshoot, and resolve issues across Azure services including Azure Functions, Logic Apps, Service Bus, API Management, App Services, Storage Accounts, Key Vaults, Azure SQL, integrations, APIs, scheduled jobs, and automation processes.
* Monitor cloud infrastructure and application performance using tools such as Turbo360, Azure Monitor, Application Insights, Log Analytics, and Azure Alerts, performing root cause analysis and implementing preventative improvements.
* Support deployments, CI/CD pipelines, release management, environment validation, disaster recovery, and maintenance activities across development, test, and production environments.
* Develop, maintain, and support automation solutions, scripts, and reusable components using UiPath, Python, PowerShell, REST APIs, and related technologies to improve operational efficiency and process automation.
* Support integrations, data flows, batch processing, file transfers, and interoperability between enterprise applications, third‐party systems, SFTP platforms, databases, APIs, and cloud services.
* Participate in automation testing, production support, incident management, issue reconciliation, and performance optimisation to ensure operational stability and reliability.
* Maintain secure cloud operations by following Azure security best practices, RBAC principles, governance standards, and operational procedures.
* Collaborate with technical teams, business stakeholders, and process owners to support cloud‐hosted solutions, process optimisation, and continuous improvement initiatives.
* Maintain operational documentation, runbooks, technical specifications, and support guides, while participating in after‐hours support, deployments, and critical incident response as required.
* Desirable exposure to Microsoft PowerApps, Power Automate, Azure DevOps, Git repositories, and Microsoft Power Platform technologies.
Qualifications & Skills
* Degree in Information Technology, Computer Science, or a related field.
* 3+ years of experience in a relevant role.
* Excellent communication and interpersonal skills.
* Customer service mindset and ability to work with teams across multiple geographies.
* Experience with Microsoft Azure.
* Hands‐on experience with Turbo360 for cloud monitoring and optimization.
* Strong problem‐solving skills and attention to detail.Ability to work independently and collaborate with cross‐functional teams.
* Experience with UiPath automation.
Benefits
* Join a global business offering endless career opportunities.
* Supportive diverse and inclusive team environment.
* Strong culture - we truly harness our 10+1 culture commitments.
* Paid Birthday Leave.
* Generous 50% discount off Lovisa products.
* Free gym membership.
* Attractive Referral Rewards Incentive Program.
* Modern HQ with a fully stocked kitchen on Glenferrie Road.
* Personal Development & Succession Plans.
Diversity and Inclusion
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
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