Job Description
We are seeking a Customer Acquisition Specialist who is a natural communicator and thrives in a fast‐paced, sales‐driven environment. The role involves growing Cotality's client base by engaging with prospective customers, qualifying opportunities, and guiding potential clients through the early stages of their journey.
Responsibilities
* Engage with prospective customers across phone, email, and digital channels.
* Manage and nurture a personal sales pipeline using CRM and lead management tools.
* Qualify leads through needs‐based conversations to ensure a strong solution fit.
* Provide tailored product information, pricing guidance, and demonstrations to support purchasing decisions.
* Ensure timely and accurate follow‐up on all lead opportunities and capture customer information.
* Collaborate with internal teams to ensure a smooth hand‐off and onboarding experience for new clients.
* Deliver strong results aligned with sales, quality, and customer service KPIs.
Job Qualifications – Essential
* 1+ years of experience in a customer‐facing sales or success role.
* Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and CRM systems like Salesforce.
* Strong written and verbal communication skills with excellent organisational and time‐management skills.
* A proactive mindset with the motivation to achieve and exceed sales targets.
* Comfort with learning new systems and managing a sales pipeline.
Job Qualifications – Preferred
* Relevant certifications or study in Business, Sales, and/or Account Management.
* Industry knowledge of real estate, construction, or PropTech.
* Call centre, B2B, or tech experience.
Benefits
* Modern offices across Australia and New Zealand with a hybrid working model.
* Flexible working conditions and 10 half‐days of wellbeing leave per year.
* Access to the Employee Assistance Programme.
* $600 AUD annual wellbeing allowance for gym memberships, wellness apps, ergonomic gear, and more.
* Generous parental leave and $750 AUD in Baby Bucks.
* Peer recognition rewards program.
* Free subscription to the Calm app and other mindfulness tools.
* Complimentary access to Australia's most comprehensive property research platforms including RP Data.
* Two community and volunteer leave days per year.
Equal Opportunity Employer Statement
Cotality is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and respectful workplace across Australia and New Zealand. We recruit, hire, train, and promote individuals based on merit, qualifications, and business needs, without regard to race, ethnicity, colour, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, marital or family status, disability, or any other characteristic protected by applicable laws. We are committed to providing equal employment opportunities and maintaining a drug‐free workplace free from discrimination, harassment, and bullying.
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