Automotive Parts Expert
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We are seeking a highly skilled Automotive Parts Expert to join our team. This role will involve providing accurate technical parts support to trade, industrial and mining customers, leveraging their expert automotive/mechanical knowledge.
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The successful candidate will have strong technical skills and the ability to communicate complex information in a clear and concise manner. They will also possess excellent problem-solving skills and be able to work effectively in a fast-paced environment.
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About the Role
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The Automotive Parts Expert will provide technical support to customers through various means, including phone, email and in-person interactions. They will assist customers with product information and advice, and use sales techniques to meet customer needs.
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Duties and Responsibilities
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Some of the key duties and responsibilities of this role include:
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* Providing accurate technical parts support to customers
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* Assisting customers with product information and advice
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* Using sales techniques to meet customer needs
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* Promoting specials and arranging buy-ins
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* Processing customer credits
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* Being the first point of contact for customers (in-person and over the phone)
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* Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home
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* Lifting, bending & climbing as required
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Requirements and Qualifications
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To be successful in this role, you will need to have:
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Strong technical skills and knowledge of automotive parts
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Excellent communication and interpersonal skills
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Able to work effectively in a fast-paced environment
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Problem-solving skills and attention to detail
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A valid driver's license and willingness to lift, bend and climb as required
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Benefits and Perks
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As a valued member of our team, you will enjoy a range of benefits and perks, including:
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Competitive salary and incentives for outstanding performance
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Mondays to Fridays work schedule allowing for a better work-life balance
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Tailored career opportunities linked to your personal development plan
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Company-funded professional uniform
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Team member discounts across GPC Asia Pacific brands
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Proactive support for working parents
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Paid volunteer leave allowing you to give back to your community
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About Us
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We are a leading provider of automotive aftermarket parts and services, with a reputation for excellence and customer satisfaction.
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We pride ourselves on creating an inclusive workplace where diversity is valued and everyone has the opportunity to succeed.
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If you are a motivated and experienced professional looking for a new challenge, please submit your application today.