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* Remuneration: $83,400 package (inclusive of 12% super) + Performance Based Bonus
* Role Type: 6 month contract
* Location: Brisbane
Position Overview
* Role: Claims Officer
* Remuneration: $83,400 package (inclusive of 12% super) + Performance Based Bonus
* Role Type: 6 month contract
* Location: Brisbane
What You'll Do
* Making yourself available for and managing inbound and outbound customer, supplier and Broker calls relating to Commercial Non-Fleet, Corporate Fleet and Leasing claims
* Resolve customer / intermediary issues and complaints.
* Case management of claims in a proactive customer focused manor by managing a portfolio of claim activities
* Proactively keep customers, intermediaries and stakeholders fully informed of progress.
* Identification of suspected fraudulent claims, potential recoveries, and salvage opportunities
* Determine information required for claims, gather, and interpret information and make appropriate decisions.
* Extensive internal and external working relationships with Customers, Intermediaries, Peers, Suppliers, Professional Service Providers, Offshore Partners, Risk Managers, Claims Relationship Managers, Business Development Managers and Underwriting Teams
What You'll Bring
* A proven record of providing excellent customer service.
* Exceptional listening and communication skills in a high-volume call environment
* Ability to demonstrate compassion and empathy.
* Understanding of, or the ability to acquire knowledge of: Commercial Insurance business, market and external environment & Insurance and financial industry principles and regulatory requirements.
Why You'll Love Working at Suncorp
When you join Suncorp, you're not just taking on a job — you're building a career with a company that values your growth, well‑being, and success.
* Salary: $83,400 (inclusive of 12% super) + Performance Based Incentive
* Hybrid working: Flexible mix of office and home.
* Work-life balance: Support to thrive personally and professionally.
* Reward & recognition programs: Celebrating your achievements.
* Career development: Ongoing training, growth opportunities, and support.
* Reputable employer: A trusted, inclusive, and diverse organisation.
Chase the Sun – Apply online today
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Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Finance and Sales
Industries
Financial Services and Insurance
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