\"Overview
We're seeking an experienced Manager to oversee our signature restaurant Emily Taylor, alongside an existing team of professionals. As a key member of the Group's senior leadership team, you will play a pivotal role in driving operational excellence, enhancing the guest experience, and achieving the company's strategic objectives.
What you'll be doing
* Provide operational leadership and oversight of Emily Taylor, ensuring consistent delivery of exceptional customer service and high‐quality dining experiences.
* Act as a host and manager on duty when required.
* Provide creative input into evolving the Venue's product, service, and ambience.
* Develop and implement effective training plans.
* Manage and mentor a team of talented supervisors and staff, empowering them to lead their shifts and foster a positive, high‐performance, and collaborative work culture.
* Monitor and analyze key performance indicators with financial data (focus on labour and food & beverage cost), identify areas for improvement, and implement data‐driven solutions to optimize operational performance and financial profitability.
* Collaborate with the culinary, marketing, and finance teams to align operations with the company's broader strategic initiatives and increase engagement with the businesses.
* Ensure compliance with all relevant health, safety, and regulatory requirements across the restaurant locations.
* Foster strong relationships with key stakeholders, including suppliers, vendors, and the local community, to support the growth and success of the business and operate a streamlined supply chain and efficient management.
* Review, manage and respond to customer and supplier feedback, ensuring and fostering positive and amicable outcomes for all parties involved.
What we're looking for
* Historical experience (3+ years) in a highly regarded restaurant/hotel operations management role.
* Proven track record in leading and developing exceptional restaurant management teams, with a focus on driving operational excellence and delivering exceptional customer experiences.
* Excellent financial acumen and the ability to analyze and interpret data to make informed, data‐driven decisions.
* Strong problem‐solving and decision‐making skills, with the ability to think strategically and implement practical solutions.
* Exceptional communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders.
* Experience and familiarity with industry‐standard technology e.g. POS‐Systems, Reporting and Data Tools, etc.
* Passion for the hospitality industry and a deep understanding of current trends and best practices.
What We Offer
* Full‐time employment with 38 hours per week.
* Annual salary 80k + super.
* Supportive and professional team culture.
* A chance to grow with a respected and expanding hospitality group.
How to apply
Apply via the link on Seek, attaching resume and cover letter. Only shortlisted candidates will be contacted.
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