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Senior tech support & customer experience lead

Brisbane
Merck Gruppe - MSD Sharp & Dohme
Posted: 8 June
Offer description

Merck Gruppe - MSD Sharp & Dohme is looking for a Senior Helpdesk Associate in Australia. The role requires providing dedicated technical support for customers while ensuring high service standards. You will manage various support activities, troubleshoot complex issues, and work collaboratively across teams.

The ideal candidate will have significant helpdesk experience, strong IT skills, and excellent communication abilities. Join a vibrant team and contribute to enhancing customer satisfaction through technical solutions and service improvements.

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