We are currently seeking a customer service focused individual with a positive attitude to work alongside our team at the Western Australia Visitor Centre on a casual basis for 1-2 shifts per week. Ideal for any tourism and travel student looking to start or gain experience in the local industry.
The Role
* Providing general sightseeing information and advice to visitors to Western Australia. Consultations are conducted face to face, on the phone, across emails and various social media channels
* Focus on booking a diverse range of travel services such as tours, accommodation, transport and other travel related products
* Other general office administration
Essential to the Role
Availability on weekends and Public Holidays.
The Successful Candidate Will Possess the Following
* Extensive Knowledge and Travel Experience in Perth and Western Australia
* A dedication and passion for delivering exceptional Customer Service, ability to multi-task and learn on the job are essential
* Competent in MS Office Suite, various online booking sites and general internet research skills
* A degree/diploma in Tourism (or currently studying)
* Experience in a Visitor Centre Environment or Retail Travel Agency is desirable but essential
* Strong experience in making travel bookings and arrangements is desirable but not essential
* Ability to speak a second language such as German, French, Japanese or Chinese (Mandarin) is desirable but not essential
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