Overview
Multi‐site Branch Management role based in Warracknabeal. Responsible for Warracknabeal, Rainbow, Edenhope, and Nhill branches. Working Monday‐Friday 8:45am‐5pm.
We are customer‐obsessed and strive to be the most customer‐centric company in Australia and New Zealand.
All new Branch Managers receive a tailored onboarding and training program to set them up for success. We offer an attractive base salary and career‐growth opportunities.
Responsibilities
* Work quickly and with purpose for our customers, putting them at the centre of everything you do.
* Be responsible for the overall performance of your branches through coaching, mentoring, leadership, and direction.
* Drive sales activity to achieve business objectives by actively identifying cross‐sale opportunities.
* Deliver a brilliant, consistent, and engaging experience to our customers and partners.
* Manage performance and strategic development of the branches and their relationship with the wider retail division.
* Lead a high‐performing team across multiple branches, balancing on‐site presence with remote leadership.
* Focus on building strong team culture and performance across locations, ensuring consistent leadership and customer experience.
* Travel will be required across multiple branches; mileage paid.
Requirements
* Proven experience in retail banking management or leadership roles.
* Customer‐centric thinking.
* Community engagement experience.
* Ability to influence, coach, and work collaboratively with your team.
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and diversity of our customers and colleagues.
* Understanding of your local market and proactive driving of sustainable business growth.
Diversity & Inclusion
We build a culture of equality and respect, where everyone feels valued and appreciated for being their authentic selves. We are committed to an inclusive environment where all backgrounds and identities are respected.
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