Employment Details
Employment Type: Permanent Part Time.
Hours per fortnight: 64 hours.
About The Role
The role of Receptionist is to provide an effective and efficient reception/administrative service across Barwon Health sites and contribute to the overall performance of Barwon Health to ensure high quality customer service. A focus of this role is ensuring that the administration functions support the patient journey core principles of access and patient centred care with a high standard of quality.
Key Responsibilities
* Front desk service: Welcome and assist clients, visitors, and callers in a friendly, professional manner.
* Communication: Answer and direct phone and in‐person enquiries efficiently and accurately.
* Administration: Maintain client records, correspondence, and data entry across systems.
* Client support & operations: Provide timely information, support service programs, and assist with daily operations including cash handling.
What We're Looking For
* Proven experience in reception and administration, with the ability to manage busy front‐desk operations and handle clerical tasks in a confidential environment.
* Ability to demonstrate highly developed written and verbal communication skills, with a courteous and respectful approach and a strong commitment to privacy.
* Advanced computer skills, including proficiency in Microsoft Office, internet use, and electronic information systems and databases.
* Possess strong literacy and numeracy skills, with the ability to prioritise tasks, work independently, and perform effectively in a fast‐paced environment.
Barwon Health Staff Benefits
* Excellent working conditions and a strong sense of job satisfaction.
* A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program.
* Extensive professional development opportunities.
* Attractive salary packaging benefits.
* Living expenses capped at $9,010.
* Meals and entertainment capped at $2,650.
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people.
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