The Opportunity
We're seeking an enthusiastic Internal Sales Officer to join our team in Arndell Park and develop your career in a high-growth sales environment. You'll support the management of a customer portfolio across Sydney, focusing on contract renewals and new business growth. This is an excellent entry-level role to launch your sales career with a purpose-driven global leader. Join Veolia's Sales team in Arndell Park as an Internal Sales Officer, providing critical support to our field sales team. You'll engage with customers over the phone, building relationships and identifying growth opportunities within our SME client base. This office-based role is essential to delivering a smooth sales process and promoting our Waste services.
What\'s on offer
* Competitive salary package and company benefits
* Opportunity to build strong client relationships within the SME sector
* Based in Arndell Park
* Comprehensive training and mentoring to develop your sales skills
* Clear pathway for career progression
What you\'ll be responsible for
* Supporting revenue growth through renewals and new business development
* Assisting in managing and nurturing customer accounts across Sydney
* Identifying upsell and cross-sell opportunities under guidance
* Working towards sales targets with team support
* Building positive, long-term customer relationships
* Managing incoming calls, emails, and customer requests while supporting field sales
* Identifying upsell opportunities and maintaining customer contracts prior to expiry
* Generating leads and conducting outbound calls to current and potential clients
* Building strong relationships with internal teams and clients
* Ensuring accurate data entry and escalating complaints/compliments to management
* Maintaining compliance with safety and company policies
What you\'ll need to be successful
* Enthusiasm and willingness to learn in a sales environment
* Strong communication and interpersonal skills
* Self-motivated with a results-driven mindset
* Ability to manage multiple tasks and prioritise effectively
* Proficiency with CRM systems and sales tools (training provided)
* No prior sales experience required—we\'ll provide comprehensive training
* Certificate VI in Business or equivalent workplace experience
* Proven experience in inbound/outbound sales with SME customers
* Strong computer literacy (CRM, Gmail, G Suite, and preferably AS400, SAP, or SalesForce)
* Professional telephone manner with excellent communication and problem-solving skills
* Ability to manage multiple priorities, work under pressure, and meet sales targets
Veolia\'s AlwaysSafe culture prioritises site safety. We maintain zero tolerance for drugs and alcohol. Shortlisted candidates must be prepared to undergo pre-employment medical checks (including drug and alcohol screening) and obtain a National Police Clearance.
Why Veolia?
At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:
* Generous paid parental leave and a paid volunteer day
* Flexible and hybrid working arrangements
* Superannuation contributions on unpaid parental leave
* Fitness Passport and discounted health insurance
* Employee Assistance Program (Thrive) for you and your family
* Car allowances, novated leasing, and vehicle discounts
* Bonus and referral programs, plus employee share plan
* Ongoing professional development and clear career pathways
* Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.
Fairness, Diversity & Inclusion
Veolia is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from all backgrounds and provide a safe, supportive, and accessible environment. If you require recruitment adjustments, please let us know.
We recruit on merit in a fair, ethical, and transparent manner. Candidates with personal or professional ties to Veolia, its suppliers, customers, partners, or competitors must disclose this information.
For more information, visit anz.veolia.com/careers
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