Royal Children's Hospital (RCH)
The RCH's Vision is "A world where all kids thrive". Founded in 1870, the hospital serves children and young people in Victoria and beyond, offering a full range of paediatrics and adolescent health services, including tertiary and quaternary care for critically ill patients.
Virtual Care Senior Analyst Lead
Fixed‐Term, Full‐Time (18 months, grant‐funded). This role is within the Allied and Digital Health Division, funded by the RCH Foundation for July 2026 – September 2027. You will lead the technical architecture and configuration of the RCH Virtual Care Hub, a $1.38 million program to transform specialised paediatric care delivery.
About The Role
As the cornerstone technical lead, you will define the direction for virtual care capabilities on the RCH Patient Portal, including telehealth workflows, GP e‐consult functionality, remote monitoring, and wearable device integration. You will mentor a team of AO7 analysts, shape the Stage 2 blueprint, and represent the virtual care function in governance forums and Digital Health committees.
What You'll Achieve
* Lead the architectural design, build, and configuration of virtual care capabilities within the RCH Patient Portal.
* Integrate the Patient Portal with Epic EMR, wearable platforms, and other technologies, ensuring secure, reliable, and clinically meaningful data flow.
* Establish and maintain technical standards, build conventions, and documentation practices for all virtual care configurations.
* Conduct technical scoping and feasibility assessments for new virtual care models and translate clinical requirements into system specifications.
* Mentor AO7 analysts, enhancing the team's technical competency.
* Represent virtual care in governance forums and Digital Health committees.
* Contribute to the Stage 2 Virtual Care Hub blueprint, including architecture options, capability gap analysis, and operating model inputs.
* Ensure data quality and platform governance, measuring KPIs such as Portal adoption, e‐consult volume, and DNA rates for grant reporting.
Your Skills And Experience
* Tertiary qualification in Health Informatics, Information Technology, Computer Science or equivalent, and/or several years of specialised industry experience.
* Demonstrated experience in analysing, designing, configuring, and implementing digital health platforms in a complex environment.
* Advanced knowledge of EMR environments – Epic strongly preferred – including architecture, interfaces, and end‐user workflows.
* Experience leading technical teams or providing senior technical guidance and mentorship.
* Proven ability to translate clinical and operational requirements into clearly scoped technical solutions.
* Experience managing system upgrades, testing cycles, and production support in a regulated or healthcare setting.
Highly Regarded
* Experience with Epic MyChart, the RCH Patient Portal, or equivalent consumer‐facing digital health platform.
* Experience with telehealth platforms, wearable device integrations, or remote monitoring systems.
* Familiarity with HL7, FHIR, or other health data interoperability standards.
* Knowledge of the Victorian Virtual Care Strategy or National Digital Health Strategy 2023–2028.
* Experience working within or alongside paediatric or tertiary hospital services.
What We Offer
* Salary packaging option (up to $11,500 per annum).
* Novated lease options for new vehicle purchase.
* Culture of continuous improvement, support, and training.
* Discounted private health insurance and access to fitness facilities.
* Support for working mothers: on‐site Early Learning Centres, flexible arrangements, breastfeeding and pumping facilities.
* Employee assistance programme (EAP) services including counselling, financial coaching and legal support.
Other Requirements
* Current National Criminal Record Check, or willingness to obtain.
* Valid Working with Children Check.
* Compliance with RCH's 'Staff Immunisation – Prevention of Vaccine‐Preventable Diseases' procedure.
Application Process
Submit a resume and a tailored cover letter outlining your skills, experience, and suitability. Applications close on 05 June 2026.
Why Work at the RCH
RCH offers high employee engagement, staff safety, and a positive culture. You will work in world‐class facilities on the Royal Park campus with convenient public transport, as well as a range of benefits such as discounted parking, salary packaging and a comprehensive health and wellbeing program.
Are you ready to join our team?
Apply online by clicking the "Apply" button.
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