About the Role
An exciting opportunity for a motivated and customer-focused Rentals Account Manager to join our Port Melbourne team. Reporting to the Regional Sales Manager, this role drives growth within the short-term rental market by sourcing new business, managing customer accounts, and delivering tailored communications and two-way radio solutions to clients across Victoria.
Key Responsibilities
* Develop and grow the two-way radio and telecommunications rental business across Victoria
* Identify and secure new business opportunities within targeted industries and markets
* Build strong relationships with customers and key stakeholders across multiple levels of client organisations
* Understand customer requirements and provide tailored rental solutions and service offerings
* Prepare accurate and timely quotations aligned with customer expectations
* Manage the sales process from initial enquiry through to successful close
* Ensure high levels of customer satisfaction and repeat business through proactive follow-up and account management
* Collaborate closely with operational, administrative, and technical teams to deliver seamless customer outcomes
* Support resolution of customer issues and contribute to continuous improvement initiatives
To Be Successful
* Previous experience in a sales or account management role
* Strong business development and relationship management skills
* Excellent communication and negotiation abilities
* A proactive and results-driven approach
* Ability to work collaboratively across multiple teams
* Strong organisational and time management skills
* Experience within telecommunications, two-way radio, rentals, or managed services environments highly regarded
* Bachelor's degree or equivalent experience preferred
What We Offer
* Competitive salary package including company vehicle allowance
* Career development opportunities within a growing global organisation
* Supportive and collaborative team culture
* Exposure to a diverse range of industries and customers
We are an equal opportunities employer and celebrate diversity, committed to providing a motivating and rewarding working environment.
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