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Customer service officer (inventory coordinator)

Darwin
Thales
Customer Services agent
Posted: 4 June
Offer description

Benefits
* $72,520 + Super + Overtime & Monthly RDO
* Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $16 P/W
* Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
* Modernised Paid Parental Leave
* Veterans Leave
* Family support through our partnership with Parents at Work
* Personal & professional training development opportunities
Your Role

This is an exciting opportunity for a Customer Service Officer / Inventory Coordinator to join our team at our Darwin site. You will be responsible for managing the inventory functions by operating our stock control computer system, whilst providing great customer service to our customer, the Australian Defence Force (ADF).

This role is exciting, challenging and rewarding; no two days will be the same! As the first point of contact for our customer, the ADF, you will need a positive attitude, be an active listener with excellent attention to detail and the ability to think on your feet. In turn, we will provide you with the training and support needed to succeed.

* Ensuring accurate operation of the electronic and manual inventory stock management system
* Instruct and train staff as required and to ensure quality standards are maintained
* Planning and controlling work activities, including resource allocation and time management
* Maintain all Technical Publications relevant to the operation of the Inventory Office
* Building & maintaining relationships with both internal and external clients
* Demonstrating a personal commitment to all matters relating to health and safety
Qualifications
* Relevant experience in a similar environment
* Excellent communication skills at all levels
* Knowledge of inventory management systems would be desirable
* Experience within the Defence and/or Logistics environment would be highly advantageous

A Defence security clearance is required for this role. Applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. Prior to being offered employment, you will need to complete pre‐employment police and, depending on the role type, medical checks as well.

Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/.

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