About Us
We are revolutionizing performance assurance for the distributed solar and energy storage industries.
Job Summary
As a Service Network Manager, you will be at the forefront of expanding our nationwide service delivery network. Your primary mission will be to recruit, qualify, and onboard top-tier Field Service Partners (FSPs) to ensure customers receive best-in-class service experiences. This position is key to expanding our reach and enhancing the performance of our services. This role is a critical growth engine for our company - bridging strategic sourcing, operational excellence, and partner relationship management.
Key Responsibilities:
* Identify geographies that require additional service network support for residential portfolios.
* Source, vet, and qualify prospective FSPs based on technical expertise, bandwidth, responsiveness, safety standards, and cultural fit.
* Lead the end-to-end contracting and onboarding process - from initial outreach to signed FSA and training completion.
* Provide data to validate FSP bandwidth, technical, safety, and training capacity.
* Assist as a conduit between Operations and Field Service Partners to ensure alignment and efficiency for high priority and batch project planning.
* Maintain a clear pipeline view of sourcing progress and forecast coverage needs.
Requirements:
* 4+ years of professional experience in the solar energy industry, showcasing a history of leadership in account management, asset management, operations and maintenance, or field service coordination.
* 2+ years of direct vendor/subcontractor management experience, including contracting and onboarding.
* Familiarity with solar industry standards.
* Strong project management skills and the ability to balance multiple sourcing initiatives simultaneously.
Benefits:
* All roles offer remote work opportunities.
* Competitive total compensation package.
* Paid time off and parental leave.
* 401(k) administration.
Who We Are:
We are a passionate, mission-driven team that believes in collaboration, mutual respect, and trust. For examples, come discover our story.