Motel Management Role
Our motel is seeking an experienced and skilled Motel Manager to oversee daily operations, encompassing guest services, housekeeping, maintenance, and administration with a hands-on approach.
* Guarantee exceptional guest experience by maintaining the highest standards of cleanliness and service.
* Efficiently manage all front office systems and procedures, ensuring seamless day-to-day operations.
* Supervise and roster staff to deliver excellent service and ensure optimum guest satisfaction.
* Monitor revenue streams and expenses to meet financial objectives.
* Develop and implement innovative marketing strategies to increase occupancy levels.
* Ensure the safety and security of guests and staff at all times.
Key Responsibilities:
Guest Services and Experience
Maintain high standards of cleanliness and provide exceptional service to guests, ensuring their stay is memorable and enjoyable.
Manage front desk operations, including check-in, check-out, and room assignments, ensuring efficient and smooth processes.
Staff Supervision and Development
Supervise and roster staff to ensure effective team management, promoting a positive and productive work environment.
Provide guidance and support to staff members, enhancing their skills and knowledge to deliver exceptional customer service.
Financial Management
Monitor revenue streams and expenses to meet financial objectives, ensuring the motel's financial stability and growth.
Make informed decisions on budgeting, forecasting, and cost control, driving business success.
Marketing and Revenue Growth
Develop and implement strategic marketing plans to increase occupancy levels, drive revenue growth, and enhance brand awareness.
Analyze market trends and competitor activity to inform marketing strategies and stay ahead in the competitive hospitality industry.