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Student wellbeing advisor: holistic support & impact

Williamstown
Kangan Institute
Posted: 4 June
Offer description

Location: Metro campus- Broadmeadows, Docklands, Essendon or Cremorne with frequent travel across all Metro based campuses
Role Type: Permanent, Full Time| On-site role
Salary: $98,275- $104,922 plus 12% superannuation
About Us
At Bendigo Kangan Institute we change lives through the power of education and skills.
BKI brings together Bendigo TAFE, Kangan Institute, VETASSESS and eWorks, to connect people and industries with the transformative power of education and careers.
We deliver future-ready skills, training, and assessment solutions, as well as lifelong learning opportunities. Our vision is to become Australia's leading skills provider. If you are passionate about joining an agile and forward-thinking organisation that fosters innovation or thrive on being part of an inclusive and united team that puts the customer first, please read on.
About The Role
As a Wellbeing Advisor / Counsellor (internally referred to as a Student Wellbeing Advisor), you'll have the opportunity to be part of an integrated, student-centred support model that helps students navigate challenges, build resilience and achieve their goals. while supporting them to remain engaged, connected and successful in their studies.
You'll deliver holistic, wrap-around support across multiple campuses, combining counselling, case management, crisis response and proactive wellbeing initiatives. Working within a centralised intake model, you'll triage student needs and connect them to the right support at the right time.
If you're looking for a role with variety, autonomy and genuine impact - this is an opportunity to make a difference where it matters most.
Key Responsibilities

* Working from case management framework, provide short-term counselling and wellbeing support using trauma-informed approaches
* Manage a diverse caseload, including complex wellbeing and psychosocial matters
* Conduct risk assessments and crisis interventions, including safety planning
* Participate in centralised intake and triage, directing students to appropriate services
* Deliver case management and referrals across internal and external supports
* Contribute to wellbeing programs and proactive initiatives that support retention and engagement
* Collaborate with staff to provide integrated, student-centred support
About You
* Qualification in social work, psychology or counselling, with eligibility for professional membership
* Experience in counselling and/or case management, ideally with young people or diverse cohorts
* Strong capability in risk assessment, crisis intervention and complex support needs
* Knowledge of trauma-informed and strengths-based practice
* Ability to engage effectively with students and stakeholders across a multi-campus environment
You'll also bring a reflective, resilient approach and a genuine commitment to student wellbeing. We Can Offer You
* Attractive work-life balance and flexible work options
* Free onsite parking for most campuses
* Professional development programs
* Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
* Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
* Meaningful work that drives positive social impact
* The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.
Things We Will Require From You
* Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation
Ready to Take the Next Step? Join a team that values your expertise and empowers you to make a real impact. Apply today and help shape the future of education and innovation at Bendigo Kangan Institute. If you have any accessibility requirements to participate in the recruitment process, or are experiencing technical difficulties applying for this job please contact Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance. Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture. Applications close 14th June 2026 Applications will be assessed continuously - interviews may commence prior to advertised closing date. NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage. #J-18808-Ljbffr

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