Senior Recruitment Consultant | Permanent Recruitment Specialist – Federal Government, Construction, Sales & Insurance | PERSOL
This is an excellent opportunity for someone who enjoys taking ownership of day-to‑day operations, coordinating people and schedules, and ensuring work is delivered on time and to the highest standard.
As the link between clients, technicians, and management, you'll play a key role in maintaining smooth service delivery and high levels of customer satisfaction. The role suits someone who thrives in a hands‑on, practical environment and takes pride in getting things done efficiently and effectively.
Key Responsibilities
* Coordinate and schedule service calls, allocating work to technicians and ensuring resources are available.
* Act as the main point of contact for clients, handling enquiries, bookings, updates, and general service communications.
* Prepare quotes, work orders, reports, and invoices while maintaining accurate records and documentation.
* Support field staff by ensuring they have the correct information, tools, and access prior to attending site.
* Monitor performance metrics and assist in meeting service delivery targets.
* Identify and troubleshoot scheduling or customer issues promptly to minimise downtime and maintain workflow.
About You
* Previous experience in service coordination, scheduling, or customer service – ideally within construction, building services, or fire protection.
* Strong organisational and time‑management skills with excellent attention to detail.
* Confident communicator with the ability to liaise effectively between clients and technicians.
* Comfortable working in a fast‑paced environment where priorities can change quickly.
* Reliable, proactive, and team‑focused with a practical, solution‑oriented mindset.
Why Apply?
This is a great opportunity to join a down‑to‑earth, well‑established business that values initiative, teamwork, and reliability. You'll work closely with experienced professionals in a company that provides long‑term stability, variety, and the chance to play a key role in service operations.
If you're organised, customer‑focused, and ready to bring your coordination skills to a rewarding role, we'd love to hear from you.
Apply now or contact Oliver Hall on or via email at for a confidential discussion.
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative, Customer Service, and General Business
Industries: Administrative and Support Services
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