Responsibilities
As a Tier‐3 engineer you are the highest level of operational escalation for complex and service‐impacting incidents within Wireless environments. You lead end‐to‐end incident and problem management, including rapid service restoration, deep technical analysis and root cause resolution, while driving continuous improvement to reduce recurrence and improve MTTR.
Your role also involves leading high‐performing technical teams, driving innovation and collaboration, and conducting advanced technical analysis and trials to support business decisions. In addition, you contribute engineering expertise to network planning and lifecycle strategies to ensure operational readiness, resilience and security‐by‐design for all new and upgraded capabilities. You build strong stakeholder and vendor relationships to align engineering, operations and security domains, and actively support team engagement, workload prioritisation and the delivery of reliable, high‐quality engineering outcomes.
Qualifications
You possess hands‐on expertise with Ericsson 5G Core, including cloud‐native deployments, Kubernetes orchestration and network automation tools such as Ansible and scripting.
You have strong technical knowledge of Evolved Packet Core (EPC), 5G NR, virtualization/CNF architectures and IP networking fundamentals (IGP/EGP, SR/TE, routing and switching).
Your experience combines incident and problem management expertise with AI/ML‐driven network operations and data‐driven decision‐making in large‐scale telecommunications environments.
You hold a solid understanding of network security principles and frameworks, including the Essential Eight (ACSC) and NIST Cybersecurity Framework (CSF).
Equal Opportunities
We champion equal opportunities for all employees. The role is open to all qualified candidates who are eligible for full working rights in Australia.
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