Job Opportunity
We are seeking a dedicated professional to join our team as a Customer Liaison Officer.
About the Role:
* Facing customers in person at Caravan Parks, providing information and resolving complaints.
* Handling customer correspondence via email and phone.
* Processing booking reservations using RMS software.
The ideal candidate will have experience in administration, customer service, and hospitality. They should be proficient in RMS software and possess strong communication skills.
This is a great opportunity for someone who enjoys working with people and is looking for a challenging role in a dynamic environment.
Key Responsibilities:
* Face-to-face customer interaction and conflict resolution.
* Email and phone correspondence with customers.
* Booking reservations using RMS software.
Required Skills and Qualifications:
* Practical administrative skills and experience in customer service.
* RMS software proficiency.