Broome Plumbing & Gas is seeking a reliable, motivated, and tech‐savvy Warehouse & Delivery Assistant to join our team. This is a varied, hands‐on role supporting our warehouse operations, delivery services, and LPG gas supply. You'll be the first point of contact for many of our customers — so confidence on the phone and a friendly, professional manner are just as important as the physical side of the job.
The position suits someone who enjoys a mix of physical work, customer interaction, computer‐based tasks, and working both indoors and outdoors.
Key Responsibilities
Warehouse Operations
* Receive and check incoming stock and materials
* Unpack, label, and store inventory in the correct locations
* Maintain a clean, organised and safe showroom/warehouse environment
* Assist with stock control and inventory management
Deliveries & Logistics
* Assist the delivery driver with domestic and commercial deliveries
* Load and unload vehicles safely and efficiently
* Ensure deliveries are accurate and completed in a timely manner
Customer Service & Communications
* Answer incoming phone calls in a professional and friendly manner
* Take customer LPG orders both in person and over the phone
* Assist with LPG bottle handling and refills
* Provide an outstanding customer experience at every interaction
* Handle customer enquiries confidently and escalates where required
Computer & Systems Work
* Use our inventory and job management systems on a daily basis
* Process orders, update stock records, and complete data entry accurately
* Communicate via email and other digital tools as required
* Confidence with computers and willingness to learn new systems is essential
Asset & Fleet Management
* Assist with the management of company assets, including tools, equipment and vehicle fleet
* Monitor service schedules and coordinate servicing and maintenance when required
* Ensure vehicles and equipment remain organised, maintained and operational
General Duties
* Support the warehouse and operations team as required
* Follow all workplace health and safety procedures
* Assist with other operational tasks as the business requires
About You
* Is confident using computers and picking up new systems quickly
* Communicates professionally on the phone and in person with customers
* Has strong customer service skills and takes pride in every interaction
* Is physically fit and comfortable with manual handling
* Is reliable, punctual and takes pride in their work
* Holds a current driver's licence (essential)
* Holds a forklift licence
* Is looking for a long‐term role with a well-established local business
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