Sandvik MiningSystems Technician – Automation and NewtraxBased: Orange, NSW or Milton, Brisbane
About the Opportunity
Deliver technical support, commissioning, maintenance, and repair services for Sandvik's AutoMine and Newtrax automation, productivity, and collision avoidance systems across an established customer base. Work closely with customers onsite to install, commission, analyse performance, and diagnose complex technical issues, ensuring safe, reliable, and efficient operation of mining equipment.
Responsibilities
* Install, commission, maintain, and repair Sandvik AutoMine and Newtrax automation, productivity, and collision avoidance systems across customer sites and Sandvik workshops, taking ownership from installation through to stable operation.
* Deliver high‐level technical support to customers, operators, and service personnel by diagnosing and resolving complex system and equipment issues in field‐based environments.
* Perform inspections, planned maintenance, and repairs on specialised mining equipment, including drill rigs, loaders, and trucks.
* Conduct systematic fault finding and failure analysis to identify root causes, implement corrective actions, and prevent recurring issues.
* Support field trials, testing, and commissioning of new products, system upgrades, and updated components in collaboration with internal technical teams.
* Engage closely with customers as a trusted technical adviser, ensuring clear communication, effective issue resolution, and strong ongoing system performance.
* Collaborate with internal stakeholders—including Automation, Engineering, and Service teams—to share technical insights, support continuous improvement, and enhance product and service delivery.
* Maintain strong technical knowledge of automation systems, networking, communication protocols, and applications to support informed troubleshooting and solution delivery.
* Complete required reporting and documentation related to service activities, system performance, and compliance, while consistently aligning with Sandvik's safety, quality, and ethical standards.
Qualifications
* Technically skilled and safety‐focused professional with demonstrated experience supporting electrical, mechanical, or automation systems within mining or heavy industrial environments.
* Strong understanding of equipment operation, system integration, and maintenance practices; comfortable diagnosing and resolving complex technical issues independently and collaboratively.
* Ability to build trusted relationships with customers and internal stakeholders through clear communication, professionalism, and a solutions‐focused approach.
* Proactive mindset, strong organisational skills, and the ability to manage workload effectively in a dynamic, field‐based role.
* Digital proficiency, comfortable working with IT systems, technical documentation, and remote support tools; commitment to working in line with Sandvik's safety, quality, and ethical standards.
* Experience with automation systems, networking, and underground mining environments highly regarded.
Benefits
* Competitive remuneration package.
* Paid parental leave and flexible working options.
* Comprehensive Employee Assistance Program.
* Performance‐based bonus incentives.
* Recognition and reward programmes aligned to individual and business performance.
Additional Information
Sandvik is an Equal Opportunity employer. Applications close on 20th May (or earlier if an ideal candidate is identified). Only candidates who have the right to live and work in Australia will be considered. A pre‐employment medical assessment may be required as part of the recruitment process.
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