Hotel Receptionist
About the Role:
We are seeking a dynamic and customer-focused Hotel Receptionist to join our team in Melbourne. As a key member of our front-of-house team, you will provide exceptional guest service, handle inquiries, process payments, and perform daily operations in a fast-paced environment.
Responsibilities:
* Handle guest inquiries and resolve issues promptly
* Process payments and manage room assignments
* Perform daily operations, including check-in, check-out, and key management
* Maintain accurate records and reports as required
* Provide exceptional customer service, ensuring a positive experience for guests
Requirements:
* Strong communication and interpersonal skills
* Prior customer service experience, preferably in a hospitality setting
* Flexibility to work on weekends and public holidays
* Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer:
* A competitive salary and benefits package
* Ongoing training and professional development opportunities
* The chance to work in a dynamic and fast-paced environment with a talented team
How to Apply:
Apply now and take the first step towards an exciting new career opportunity!