About the Role
We're looking for an AI System Analyst to help us understand, define, and shape how our platform and operations work end-to-end. This role sits at the intersection of business, systems, and engineering. You'll work across processes, SaaS platforms, integrations, and data to turn real-world operational complexity into clear, structured knowledge that supports both delivery teams and AI‐assisted ways of working.
What You'll Be Doing
* Investigating and documenting business processes, workflows, and system behaviors
* Tracing how workflows operate across SaaS platforms, integrations, APIs, and automations
* Defining business rules, operational terminology, and data definitions
* Creating structured, usable knowledge that supports engineering delivery and AI‐enabled workflows
* Identifying gaps, inconsistencies, and dependencies across systems and processes
* Collaborating with engineers, product, and stakeholders to ensure shared understanding before delivery
* Supporting more consistent, scalable ways of working across the platform
About You
* Strong systems thinking and analytical capability
* Experience working across complex operational or SaaS‐heavy environments
* Ability to translate real‐world processes into clear, structured documentation
* Strong written and verbal communication skills
* Experience working in agile or iterative delivery environments
* A proactive, detail‐oriented approach with a focus on quality and clarity
You're also energized by AI and actively using AI‐assisted tools or working with AI/ML concepts, and excited by how data platforms enable intelligent systems. Bonus points for experience with APIs, integrations, automation tools, data or process mapping, or working alongside engineering teams.
What's in It for You
* Competitive salary package that recognises your skills and experience
* Flexible hybrid work arrangements to support focus and collaboration
* Annual $500 health and wellbeing allowance
* Additional annual leave accrual after your second year and the option to purchase extra leave
* Free confidential counselling through Sonder
* Parental leave top‐ups for eligible caregivers, including superannuation support
* Extend our care to a loved one at a special rate
* A workplace with an employee engagement score 17% above industry average
* After 5 years of continuous service—a trip to Okinawa, Japan, the community that inspired Five Good Friends
#J-18808-Ljbffr