South Coast Medical Service Aboriginal Corporation is a not-for-profit Aboriginal Community Controlled Health Organisation, providing Health and Wellbeing and relevant services to the Aboriginal and Torres Strait Islander people in the Shoalhaven area.
THE ROLE
The IT Support Technician works within the SCMSAC IT Team to maintain the functioning of information technology systems within SCMSAC. The role requires a strong and up to date knowledge of computer technologies, including operating systems, internet–based applications, security and backup systems, network configuration, cyber security measures, and scripting. Demonstrated competence in other technologies, such as mobile device applications, is also expected.
The IT Support Technician also works collaboratively with our IT Managed Services contractor, and other IT related services, to provide 'on-the-ground' support for tasks that primarily fall outside the scope of the Managed Services Agreement.
Please note that applications for this position will close on Thursday, 30th October 2025.
To Apply:
Please submit your resume along with a cover letter that addresses the essential criteria listed below. Applications that do not include all required documentation will not be considered.
ESSENTIAL CRITERIA:
* Certificate IV in IT Support or Computer Systems Technology or equivalent experience.
* Sound knowledge of computer troubleshooting, networking, and security requirements.
* Ability to install and administer computer hardware, software and networks.
* Demonstrated computer proficiency including the use of all Microsoft Office applications and client record and data management systems.
* Strong and current knowledge of operating systems, internet–based applications, security and backup systems, network configuration, cyber security measures, and scripting. Demonstrated competence in other technologies, such as mobile device applications, is also expected.
* Strong analytical and problem-solving skills.
* Excellent communication skills including written and verbal communication with the ability to interact with a variety of people.
* Effective time management skills and the ability to work to strict deadlines.
* Demonstrated flexibility and capacity to prioritise competing demands
* Current Working with Children Check and National Police Check.
* Current Drivers Licence.
DESIRABLE
* Aboriginality*
Preferred applicants will also be required to undergo a National Police Check and obtain a new paid employee Working with Children Check (as required by the Act) prior to appointment with South Coast Medical Service Aboriginal Corporation.
Salary will be in accordance with the South Coast Medical Service Aboriginal Corporation Enterprise Agreement.
* Aboriginal Designated Positions. Aboriginality is a genuine occupational requirement and racial discrimination is a prohibition as outlined under Section 8(1) of the Racial Discrimination Act Proof of Aboriginality must be provided at interview.