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About Us
The Department of State Development is the South Australian Government’s lead economic development agency.
Our mission is to drive sustainable economic growth in South Australia by increasing industrial and workforce capability, capacity, collaboration and resilience. We take pride in hiring the right people for the right jobs and offer an attractive, flexible workplace.
Job Reference
Location
5000 - ADELAIDE
Job Status
Short Term Contract
Eligibility
Open to Everyone
About The Role
The Client Services Officer will be responsible for the efficient and timely administrative support for a range of functions, including providing routine advice and information to a range of stakeholders in relation to the administration of skills initiatives.
As a Client Services Officer, You Will
- Provide a high standard of service to support stakeholders in the delivery of skills initiatives.
- Provide a quality and high standard of written and verbal advice and information to internal and external stakeholders, including registered training organisations and other funding recipients in support of achieving team objectives.
- Contribute to and support the delivery and maintenance of effective work practices within the work group.
- Accurately input and maintain information in databases and correspondence in accordance with the Department and government records management standards.
- Ensure business processes are continuously improved to support the delivery and maintenance of efficient work practices.
Key Competencies
- Experience in providing an effective customer contact and quality client focused service.
- Ability to work independently and as a member of a team, and to apply appropriate high-level interpersonal skills to promote a positive team environment.
- Ability to determine and negotiate priorities to manage time effectively.
- Commitment to support continuous improvement policies and business practices.
Remuneration
Competitive salary ASO2 $58,709 to $63,154 (for 1.0 FTE) p.a. plus superannuation
Benefits
- A variety of leave arrangements
- Work-life balance with a flexible hybrid work arrangement
- Access to great customized training and career development opportunities
Qualifications
Essential: Nil
Desirable: Nil
Special Conditions
- The role will be offered full time (1.0 FTE) basis for up to 7 months.
- Satisfactory Department of Human Services Criminal History Check or National Police Check (NPC) and Working with Children Check.
Enquiries
For confidential enquiries / further information about the role, please contact Trang Nguyen, Principal Payments Officer, Contract Quality and Compliance via or.
How To Apply
All applications must be submitted through the I Work For SA website.
Applicants Are Required To Submit The Following
- Cover letter demonstrating the suitability for the role by addressing the key competencies (2 pages max)
- Curriculum Vitae (4 pages max)
- Prepare 3 referees (at least one should be current or recent line manager), to be provided on request.
- Pre-employment Declaration Form – find the attachment on the job advert.
Applications close:
07/12/ :00 PM
Attachments
- ASO2 Client Services Officer - Skills Policy and Quality.pdf
- Pre-Employment-Declaration_ .pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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