Job no: 525484
Brand: FC Collection
Work type: Full time, Hybrid
Location: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia
Categories: Sales and Customer Service
We are looking for a Travel Consultant in our Groups team. If you have a passion for travel, experience in travel sales, a keen eye for detail and great destination knowledge then you'll fit right in. Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel! You'll be joining other like‐minded travel enthusiasts and get paid to make people's travel dreams come to life.
Roles & Responsibilities
Flight Centre's Group team are the experts in arranging trips for groups of 10 up to 400, over a diverse range of clients whether it is a conference, corporate incentive, sporting body, or large family group. No two bookings are the same. You'll be the expert for your customer's every need, including flights, accommodation, cruises, tours, insurance and more! You will be working towards KPI's and incentive targets, therefore building your customer relationships will be critical to your success in this role.
Qualifications & Requirements
* Minimum of two years experience as a travel consultant (extra points if you have experience in group bookings).
* Proficient in GDS and focused on speed and efficiency.
* Seeking continuous improvement and creative solutions for customers.
* Driven to achieve KPI's and sales targets to earn incentives.
* Strong organisational and time‐management skills.
* Experience in itinerary building, invoicing, managing booking systems and multi‐program use during client interaction.
* Comfortable handling complexity.
Employee Benefits
* Hybrid and fully remote working arrangements with flexible culture.
* Base wage plus uncapped incentive payment structure – earn a percentage of every sale from day one.
* Manage your own business and build a personal portfolio of customers over time.
* Access to special travel deals for you and your friends and family through our in‐house team of travel specialists.
* Career growth within a network of brands and businesses worldwide – promotion from within.
* Recognition events throughout the year, including "Global Gathering."
* A workplace that values individualism – come as you are.
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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