Our Neighbourhood Administration / Scheduling Officer is a key support role to the delivery of our Community Care based services. You'll play a pivotal role in ensuring business operations run efficiently and our clients receive an exceptional experience.
Key Responsibilities
* Support and coordinate different teams within each neighbourhood.
* Act as the first point of contact for internal and external customers via phone, e‐mail and in person.
* Manage requests, concerns and inquiries.
* Provide rostering and scheduling support for the neighbourhood.
* Create correspondence and documentation as requested.
* Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
* Monitor, order and distribute office supplies and arrange maintenance/repair of office equipment.
* Ensure the integrity and accuracy of information in financial, human resource and other BlueCare systems and databases.
* Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required).
* Assist senior staff with special projects as required.
Role Requirements
* Effective verbal and written communication skills.
* Previous experience in rostering/scheduling – highly regarded.
* Excellent time‐management skills and the ability to prioritise workload.
* Good knowledge and experience with MS Office and database applications.
* Confidence with smartphones and digital devices, or willingness to learn.
* Can‐do attitude and strong organisational skills.
Employee Benefits
* Salary packaging up to $15,900 per year and $2,650 for meal entertainment.
* 12 weeks paid parental leave and 2 weeks paid partner leave after 6 months of service.
* Diversity and inclusive leave options, including gender affirmation leave and cultural leave for Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant events.
* Recognition and rewards platform with employee discounts at a wide range of retailers.
* Wellbeing and employee assistance programs.
Child Safety & Wellbeing
* Provide welcoming, safe and nurturing services for children.
* Implement measures to prevent child abuse and neglect within our services.
* Appropriately and immediately address child abuse or neglect if it occurs.
* Abide by the Child Safe Standards and the Reportable Conduct Scheme.
Diversity & Inclusion
* Committed to providing equal opportunities to all employees, regardless of sex, race, culture, sexual orientation, disability or gender identity.
* Strongly encourage Aboriginal and Torres Strait Islander applicants for this position.
* Demonstrate commitment to reconciliation and build long‐term employment opportunities for First Nations peoples.
We're on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. If you're looking for an opportunity to grow, thrive and be rewarded, it's time you joined our UnitingCare family. Let's make a meaningful difference, together.
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