Care Partner – Illawarra Region
This is a 12‐month fixed‐term opportunity in the Illawarra region. In this role, you'll oversee personalised case management while balancing budgets, compliance, and client outcomes.
Responsibilities
* Provide comprehensive case management tailored to each client's unique needs.
* Conduct assessments and coordinate home care services, products, and assistive technology.
* Ensure compliance with policies, program requirements, and aged care legislation.
* Maintain accurate and timely documentation of all case management activities.
* Build and foster strong relationships with clients, families, health professionals, and other stakeholders.
* Support clients in managing their budgets, ensuring accurate service allocation.
* Guide and support care workers, providing feedback and monitoring performance.
Qualifications
* Certificate IV in Aged Care, Community Services or equivalent (minimum).
* Previous experience in Home Care, Community, or Aged Care.
* Sound understanding of client‐centred service delivery and care coordination.
* Strong communication, relationship‐building, and problem‐solving skills.
* Intermediate computer skills, including MS Office.
* Current NSW driver's licence and willingness to travel across the region.
Desirable Qualifications
* Diploma in Case Management.
* Experience supporting clients under the Aged Care Quality Standards.
Benefits
* Salary packaging to increase take‐home pay.
* Ongoing professional development and training opportunities.
* Fitness Passport – discounted gym membership for you and your family.
* Treehouse rewards program – retail, accommodation, and entertainment discounts.
* Employee Assistance Program for confidential counselling and wellbeing support.
Equality, Diversity & Inclusion
We value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, abilities, genders and cultural backgrounds.
Disclaimer
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Application Close Date
June 26, 2026
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