About the role
Working under the guidance of a Senior Practitioner, you will support families experiencing vulnerability by providing practical, culturally responsive early intervention strategies that build resilience, safety, and capacity within the home.
You'll work collaboratively with families and community stakeholders to prevent issues from escalating and to support positive, sustainable change.
What you'll be doing
* Build strong, respectful relationships with families while maintaining professional boundaries
* Support family assessments through engagement, observation, and tools such as Family Star
* Provide practical strategies to strengthen parenting capacity and promote safe, positive family environments
* Assist with parenting education groups and workshops
* Deliver culturally appropriate support to diverse families, including Aboriginal and Torres Strait Islander peoples and CALD communities
* Maintain accurate client files, case notes, and documentation in line with policy and program requirements
* Collaborate with government and non-government services to support families holistically
* Identify and escalate safety concerns in line with organisational policy
* Participate in supervision, team meetings, professional development, and service planning
What you'll bring
Essential:
* Certificate IV or higher in Community Services (or similar)
* Experience working with vulnerable families in a strengths-based, non-judgemental way
* Strong communication skills (written and verbal)
* Understanding of family functioning across diverse cultural and social contexts
* Demonstrated experience or capability in conducting safety and risk assessments
* Well-developed organisational and administrative skills
* Current open driver licence
* Current (or ability to obtain) Blue Card and NDIS Worker Screening / Yellow Card
* Desirable:
o Experience in community services, not-for-profit, or faith-based settings
o Experience or interest in group work or community education
Ready to make a difference?
If you're passionate about supporting families and creating safer futures for children, we'd love to hear from you.
Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.
Centacare North Queensland may commence shortlisting and appoint a suitable candidate prior to the advertised closing date.
Benefits
* SCHADS L3 Salary from $76,376.56 (dependent on experience and skills) plus $2500 pa above award allowance
* Salary packaging benefits up to $15,900 plus $2,650 entertainment allowance with Eziway Salary Packaging
* 5 Weeks Annual Leave per year plus 17.5% leave loading
* 1 day Birthday Leave
* Sign on bonus of $200
* Remote Location Allowance ($5000)
* Investment in professional development and training including practice supervision
* Extra Loyalty Leave - 1 additional week of paid leave at both 5 and 6 years of continuous service
* Bonus Leave when you reach the top pay point within your level
* Wellbeing support including Medibank discounts and access to a new Wellbeing app called Sonder
* CCNQ pays for your Queensland Blue Card and NDIS Worker Screening Card
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