We are looking for an experienced Retail/CPAP Therapy Consultant to join our team at the Devonport clinic. In this role, you will be crucial in enhancing customer care and managing sleep apnea treatments for our patients.
Responsibilities
* Initial point of contact for both new and existing clients
* Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep‐disordered breathing
* Offer guidance on CPAP equipment, set‐up and ongoing service requirements
* Provide follow‐up appointments for newly diagnosed patients and ongoing support for existing patients
* Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
* Collaborate with healthcare professionals and service providers
* Promote and upsell our product range and services
* Maintain and sterilise clinic equipment
Qualifications
* Previous experience in a retail, healthcare or sales environments highly regarded
* Good communication skills
* Experience with customer service across all stages of customer interaction
* Keen interest in CPAP therapy and sleep medicine disciplines
* Strong organisational and administrative skills
Benefits
* Base plus Sales Incentive Bonus
* 14 weeks paid parental leave
* Family and social activities
* A professional environment with a focus on wellbeing
* Salary Continuance Insurance
* Local and global opportunities
* Health and wellbeing initiatives
* Retail discount programs with over 350 retailers
* Employee social events
* One paid volunteering day each year
* Long‐term career development opportunities nationally and/or internationally across the Air Liquide Group
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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