About This Role
This leadership position plays a pivotal role in shaping the store experience. The ideal candidate will have a proven track record of inspiring and motivating teams, with a passion for delivering exceptional customer service.
* Support day-to-day operations with precision and attention to detail.
* Deliver personalized experiences that reflect our brand values.
* Bring out the best in your team through coaching, mentoring and feedback.
* Drive store performance across sales, service and presentation.
* Foster a culture of warmth, fun and collaboration.
* Ensure a safe and welcoming space for customers and team members alike.
Your Skills & Qualities
* You are a confident and authentic retail leader with a natural knack for people.
* You inspire through action, not just words.
* You love creating moments of connection – big or small.
* You bring clarity, calm and a solutions focus to every challenge.
* You are available across a flexible roster, including evenings and weekends.
Benefits & Rewards
* A monthly bonus program and performance-based rewards.
* Recognition that feels real – through shoutouts, team milestones and company-wide reward programs.
* Access to our Employee Assistance Program (EAP) for you and your immediate family.
* Support to grow with learning pathways, leadership development and one-on-one coaching.
About You
This could be more than your next role. It could be the place where you realize what you're really capable of.