Receptionist (Full‐time) – Western Team
We are seeking a full‐time receptionist to join our Western team, primarily at our Werribee clinic, with occasional shifts at Deer Park and Melton clinics. The role involves front‐of‐house reception duties and administrative support.
The position is full time: four days 8:45 am‐6 pm and one day 3‐hour shift. The role is based from our Werribee clinic with occasional shifts at Deer Park and Melton clinics. The pay rate follows the Health Professionals and Support Services Award 2020 – support services level 5 category at $29.07 /hr.
* Documentation and administration tasks
* Greeting and creating a friendly, positive, motivating atmosphere for clients
* Managing phone enquiries and bookings and following up funding agreements
* Managing our therapist and allied health assistants diary bookings
* Responding to email requests from our therapy team
* Occasionally assisting therapists directly
* Invoicing and account payments
* Opening and closing procedures
* Basic practice housekeeping and COVID‐19 cleaning compliance tasks
* 2 COVID‐19 vaccinations preferred
* Valid driver's licence
* Experience in allied health, medical reception or administration desirable
* Understanding of the NDIS system highly advantageous
* Clear, patient and friendly communication style
* Experience communicating with people with a disability
* Exceptional interpersonal skills
* Computer literacy
* Great multi‐tasker
All applicants will be required to undertake a police check, Working With Children check and NDIS Worker Screening check before appointment, and must disclose any pre‐existing injury or illness that may be adversely affected by undertaking the position.
We are committed to a culture of inclusivity and celebrate diversity. Applicants from all cultures, backgrounds, gender identities, physical abilities, religions and sexual orientations are encouraged to apply.
We are a child‐safe, child‐friendly and child‐empowering organisation and have a zero‐tolerance approach to any form of child abuse.
Applications close 15th June 2026. We may interview and hire prior to this date, so don't hesitate to submit your application. Please include a cover letter to demonstrate your communication skills.
Due to the high application rate, only successful applicants will be contacted.
For more information please reach out to .
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