Overview
The role aims to grow Apple products and services in partner stores. You will be accountable for performance by providing excellent customer service, conducting product demonstrations, and training partner staff while ensuring merchandising standards are met.
Description
* Engage with Authorised Apple Resellers to accelerate sales of Apple's entire product and service ecosystem within their store environment.
* Speak directly to customers, providing them with the knowledge and value to make informed choices that best suit their needs.
* Educate and empower store staff to stay knowledgeable on the latest Apple product and services portfolio, deliver an extraordinary customer experience, and build a team of Apple brand advocates.
* Increase sales and provide outstanding customer service while delivering product demonstrations and helping customers set up their new Apple products.
* Strive for perfection by ensuring Apple's fixtures and merchandising elements are up to date and maintained according to Apple's standards.
Locations and Hours
* Full-time (38 hours weekly, Wed-Sun): Malaga 6090 / Joondalup 6027 / Karrinyup 6018
* Part-time (~29 hours weekly, Thurs-Sun): Booragoon 6154 / Cloverdale 6105 / Rockingham 6168
Minimum Qualifications
* Full-timers: Availability to work a regular schedule of Wednesdays to Sundays (inclusive of both Saturday and Sunday) at partner stores, and reliably attend work as scheduled, in line with local laws and subject to approved accommodations.
* Part-timers: Availability to work a schedule from Thursdays to Sundays (inclusive of both Saturday and Sunday).
Preferred Qualifications
* Deeply understand customers' and partners' business needs, challenges, and concerns.
* Communicate effectively; actively listen and discuss possibilities with customers and teammates.
* Adapt quickly and influence the right people inside and outside Apple; trusted and comfortable in challenging situations.
* Model the highest integrity, honesty, and accountability in all activities.
* Open to feedback and relate well to all kinds of people; known as a true collaborator who knows what it takes to win.
* Empower others to learn, be curious, and share the Apple Story.
* Strive for excellence; determined to finish tasks, especially when confronted with resistance or setbacks.
Equal Opportunity Statement
Apple is an equal‐opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities in accordance with local requirements. Apple is a drug‐free workplace.
Accessibility Commitment
At Apple, we believe accessibility is a fundamental human right. This belief is reflected in our culture, benefits, and digital tools. By welcoming many perspectives, we help you build a career where you feel like you belong.
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