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Service support officer

Bunbury
Anglicare WA
Posted: 4 June
Offer description

About the role

Part‐time (18.5 hours per week) permanent position based in Bunbury. Working Mondays (half day), Tuesdays and Fridays.

Responsibilities

Provide first point of contact for clients, ensuring they can access Anglicare WA services in a person‐centred, safe, responsive, and convenient manner. Refer clients to appropriate services within Anglicare WA. Support the smooth running of the office by providing administrative support, managing calendar bookings, accurately entering data, and maintaining electronic client files.

Qualifications

* Relevant experience in a similar role or a Cert IV qualification in community services
* Exceptional communication skills with an ability to relate to a wide range of clients
* Ability to respond to clients in distress and deescalate upset clients
* Well‐developed computer skills (MS Word, MS Outlook, client management system)
* Financial management skills, including issuing invoices and receiving payments
* Current National Police Clearance (valid within one year) and WA Working with Children Check

Impact And Benefits

* Competitive salary from $75,387 per annum (pro‐rata) + 12% superannuation
* Salary packaging up to $15,900, plus additional up to $2,650 for meal and entertainment expenses
* Additional 3 days leave per year over festive period
* Work‐life friendly working conditions

Why join us?

Anglicare WA places people at the heart of all our work, values diversity and inclusion, and promotes a supportive environment for all staff.

Child Safe

Anglicare WA is committed to providing safe environments where children and young people feel valued, respected, and protected from abuse and harm.

Inclusive

We actively promote a working environment that values diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from culturally diverse backgrounds, those who identify as LGBTQIA+, and people with a disability. If you have any support or access requirements, please advise us at the time of application.

Uluru Statement from the Heart

Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement for a better future.

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