Telesales & Customer Service Operator - Casual | Office-Based | Thomastown
Location: Thomastown, VIC
Hours: Monday to Friday – shift times vary:
7:00 AM – 2:00 PM
7:30 AM – 2:30 PM
8:00 AM – 3:00 PM
Employment Type: Casual
Pay: $35.00 per hour + supportive workplace culture
Work Environment: This is a casual, office-based role situated inside a live chicken processing facility. While you won’t work on the production floor, you must be comfortable working near live poultry and related processing operations, including exposure to background sounds and odours.
Key Responsibilities:
Handle a high volume of inbound calls and emails
Take and enter customer orders accurately and efficiently
Respond to customer needs and complaints with professionalism
Provide clear and accurate information about products and services
Maintain attention to detail and accuracy in all data entry
Adapt quickly to changes in systems, products, or customer expectations
Work effectively under pressure in a rapid-paced office setting
Follow OH&S; and site safety protocols
What We’re Looking For:
2+ years’ experience in customer service, call centre, or telesales
Solid keyboard and data entry skills with high accuracy
Excellent communication and active listening skills
Detail-oriented, organised, and able to prioritise tasks
Resilient and calm under pressure
Comfortable in an office located within a live poultry facility
Full Australian working rights with no restrictions
Ideal For:
Customer service professionals seeking weekday morning shifts
Those based in or near Thomastown, Epping, Broadmeadows, or Melbourne’s northern suburbs
Adaptable, detail-focused team players ready to hit the ground running
Apply Now: Ready to bring your customer service skills into a recent and unique setting? Click the APPLY button now and submit your resume to get started!
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